Stay in The Valley - Privacy Policy

Effective Date: September 1, 2024

At Stay in the Valley and KBL Advantage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

By clicking "I Accept the Privacy Policy," you are agreeing to opt-in to communications via text message, phone, and email. You can opt-out at any time by replying STOP or CANCEL to our messages or by sending us an email. We respect your privacy and will only send necessary communications.

1. Information We Collect

We collect the following types of information when you submit a contact request or use our services:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you provide when signing up for SMS updates. The information may be collected via the website contact form, email, rental agreement, or third-party reservation systems.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and requests.

  • Communicate important updates, promotions, and reminders about our services.

  • Reply to your text messages

  • Location Links

  • Promotional Messages

  • Improve the quality of our website and services.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or share your personal information or "Opt-In" information with third parties for marketing purposes. Stay in The Valley and KBL Advantage will not sell, rent, or share collected mobile numbers.

4. Data Security

We protect your data with secure storage measures to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

6. Messaging Terms

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website.

  • If you need assistance, you can contact Stay in The Valley at support@stayinthevalley.com or +1-902-706-3985.

7. Opt-Out Policy

You can opt out of SMS communications at any time by:

  • Texting STOP or UNSUBSCRIBE to our messages.

  • Sending an email request to support@stayinthevalley.com.

  • Calling +1-902-706-3985. After unsubscribing, you will receive a final SMS to confirm you have been removed from our list within 24 hours.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@stayinthevalley.com or +1-902-706-3985.